FAQs
How long will it take for me to receive my order?
We handcraft all of our designs and will fulfill your order within 24-48 business hours. We ship USPS First Class Mail which averages about 3 business days to ship domestically and 10 business days to ship internationally.
Does DLD ship internationally?
Yes. However, shipping for international orders does not fall under our Free Shipping policy. International orders may be subject to import duties and fees, taxes, and other charges. All additional charges are the customer's responsibility.
Does DLD package the jewelry differently if it is a gift?
We consider every purchase a 'gift' whether for someone else or a treat for yourself! Each purchase is packaged in a way that can be gifted and includes a special gift card that reads:
'This Handcrafted Danna Laine Design was Chosen Especially for You!'
How do I care for my Bracelet/Necklace?
Metals such as stainless steel, niobium, titanium, and aluminum can be worn 24/7. A soft toothbrush with dish soap and warm water can be used to clean your metal design as well as your designs crafted with Swarovski crystals or miscellaneous beads. Please do not expose your design to harsh chemicals such as pool chlorine.
How do I care for my Earrings?
We handcraft most of our earring designs of anodized aluminum for the amazing 'light as a feather' feel. Some woven chain patterns are laid on and attached to leather or faux leather. You can spot clean the leather or faux leather with a damp cloth. The chain portion can be laid separate from the faux/leather and a soft toothbrush with dish soap and warm water can be used. Please do not expose your design to harsh chemicals such as pool chlorine.
How do I care for my Copper?
Tarnishing of copper is a natural process caused by oxidation and is easily removed by using lemon juice in a small amount of water. Please do not expose your design to harsh chemicals such as pool chlorine.
How do I care for my Sterling Silver?
Tarnishing of sterling silver or silver plated items is a natural process caused by oxidation and is easily removed by using a Sterling Silver liquid cleaner. Please do not expose your design to harsh chemicals such as pool chlorine.
How do I care for my Essential Oil Felt Pads?
Removable felt pads can be soaked in a bowl of dish soap and water overnight. The felt pad can be rinsed with water until the water runs clear and then laid out to dry on a towel.
Felt pads that are in tact and woven into the design can be cleaned by soaking the entire design in a bowl of dish soap and water overnight. The design can be rinsed with water until the water runs clear and then laid out to dry on a towel.
How do I know what materials are used in my Danna Laine Design?
The item number has a letter in it. The letter signifies the material used in the handcrafted design. If a combination, there will be multiple letters from the key below (example: A/C would represent Aluminum and Swarovski Crystal).
Materials Key:
S is Stainless Steel
A is Aluminum
V is Sterling Silver
P is Copper
C is Swarovski Crystal
K is Nickel Silver
U is Costume
VF is Silver Filled
SP is Silver Plated
N is Niobium
T is Titanium
L is Leather
FL is Faux Leather
NF is Nickel Free